How do I know which package is right for me?
Choose based on your budget, travel dates, hotel preference, and whether you want flights included or land-only options.
Can I pay later or part-pay for a holiday package?
That depends on the package and booking terms, so it’s best to confirm with the team before reserving.
Are package prices fixed?
Package prices can change depending on travel dates, availability, taxes, and supplier costs.
Can I book a holiday package online?
Yes, holiday packages are available through the website, and you can also contact the team for help with booking.
Can I customise a holiday package?
Yes, many packages can be tailored depending on destination, travel dates, hotel choice, and group size.
Are flights included in all holiday packages?
Not always. Some packages are land-only, while others include return flights, so always check the package details carefully. You can call us on 1300 116 746 if you want to include the flights on your holiday packages.
What is included in a holiday package?
Holiday packages may include flights, accommodation, transfers, sightseeing, and other activities depending on the package.
Are there discounts for Infants/Children?
Infants under age 2 and children between the ages of 2-11 have discounted fares.
Do I need to reconfirm my flight?
Yes. International flights should be reconfirmed 72 hours in advance and domestic flights 24 hours in advance. It is important to check for any schedule changes in your itinerary. Confirm with your travel agent or airline as some airlines will partner with another airline for certain flights. Airlines reserve the right to cancel bookings if reservations are not reconfirmed.
How much baggage is included?
Baggage allowance varies by airline, and the exact allowance will be shown on your ticket. Some airlines are now charging fees for the second bag as well as carry-on luggage.
Can I book by phone?
Yes, you can make a reservation over the phone by providing all required passenger details.
Can I request a special meal?
Yes, but meal requests should be mentioned during the booking process, and availability depends on the airline.
Can I select my seat in advance?
In many cases, yes. Some airlines charge for seat selection, and you may be able to request seats online through your booking. If you are unable to assign seats yourself, please call us on 1300 116 746 or email us at info@buddhatravel.com.au.
Do I need to use the exact name from my passport?
Yes, all reservations must be made in the exact name shown on the passenger’s passport, with no nicknames.
Can I correct the name on my ticket?
Yes, minor spelling mistakes may be corrected depending on the airline’s rules and approval.
Is my ticket refundable?
Not all tickets are refundable, so please check with our support team before applying for a cancellation or refund.
Can I cancel my booking?
Yes, you can request a cancellation, but please contact us at least 48 hours before your first departure flight so we can check the options for your ticket.
How do I change my flight booking?
Please contact our team by email at info@buddhatravel.com.au or you can call us at 1300 116 746, and we’ll advise you on the change process and any applicable costs.
Can I make a reservation over the phone?
Yes, you can make it, just call us and provide all the required information for the passengers.
How do I change my flights?
Just contact us on email info@buddhatravel.com.au or you can call us on 1300 116 746. Our support team will advise you on the procedure for the required changes. Our support team will first check whether the changes can be made and will let you know of any costs involved in the changes.
How do I cancel my reservation?
You can email us your request before 48 hours for any cancellation from your first departure flight at info@buddhatravel.com.au or you can call us on 1300 116 746. We can assist you with the same.
Before applying for a refund or a cancellation of booking, please make sure you speak to our support team to check whether your ticket is refundable or not because most airline tickets issued are non-refundable.
Can I change the name on my ticket?
Yes, you can change your name in your ticket if there is any alphabet mistake and every airline has its own procedure. Whenever there is any name change, our support team will check first with the airline on whether they allow the changes. If the airlines do allow, we will advise you on the procedure of that airline. Please contact us on info@buddhatravel.com.au or call us on 1300116746 to speak to our support team for further explanations.
All reservations must be made in the EXACT name of the person travelling as per their passport - no nicknames. For international travel the name on the reservation must be exactly as it appears on the traveler’s passport.
How do I select my seats?
Nowadays some airlines are charging for seat assignments and many airlines restrict pre-assigned seats.
You may select your seat assignments directly online. From the home page click on "check my booking". Enter your email address or name to locate your flight schedule. Once the flight page is open, select "request seat" directly under each flight number. If pre-assigned seating is available a seat map will appear.
If you are unable to assign seats yourself, please call Please call us on 1300 116 746 or email us on info@buddhatravel.com.au
How do I request special meals?
If you want the option of meal selection in the flight you’re travelling, please make sure you mention during the purchasing process with us. Please note, special requests are not guaranteed always.
Are there discounts for Infant/Child fares?
Infants are children under age 2. Child fares are for children between the ages of 2-11. Yes they both have discounted fares always compared to adult fares
What are the baggage restrictions for my flights?
Several Australian airlines have changed their baggage allowance for both carry on and check in luggage. Some airlines are now charging fees for the second bag as well as carry on luggage. Please call the airlines directly for the most up to date policies. On your ticket baggage weight allowance will be mentioned by the airlines.
What documents do I need to go through airport security?
For domestic flights, you will need your Boarding Pass, any government or state issued photo ID such as driver’s license or passport along with a copy of your itinerary/trip details. For all international travel outside of Australia, you will need a valid passport. Please call us for more details give us a call on 1300 116 746.
Do I have to reconfirm my flight?
Yes. International flights should be reconfirmed 72 hours in advance and Domestic flights 24 hours in advance, by calling travel agent or airline. It is important to check for any schedule changes in your itinerary as well ask confirming where to check in for your flight as some airlines will partner with another airline for certain flights. Airlines reserve the right to cancel bookings if reservations are not reconfirmed, regardless if tickets have been issued or not.
Where can I find info on VISA and Entry requirements?
Please check relevant country’s website that you are travelling to.
Why did my flight schedule change?
Occasionally the airlines make changes to their flight schedules to accommodate changes in equipment, routing, or capacity. Buddha Travel will make every effort to notify you if your reservation is impacted. Buddha Travel and Tours strongly encourage passengers to verify departure times and flight numbers directly with the airlines 24 to 72 hours prior to departure. If a major schedule change occurs and the new flight times are unacceptable, please call us on 1300 116 746 and we will contact the airline on your behalf and discuss with you about your available options. Please understand that all options given are at the discretion of the airline.